▸Introduction
Thank you for choosing Digital Networking Agency ("we," "us," "our"). We value your business and are committed to providing transparent, high-quality services. This Refund Policy explains the conditions under which refunds may or may not be issued for purchases made throughhttps://www.digitalnetworkingagency.com/ (the "Site"). By purchasing from us, you acknowledge and agree to the terms below.
▸1. General Policy
All sales made through our website or directly with our representatives are final. Due to the nature of our services — including content creation, public relations, and media publication — once work has begun or materials have been submitted for processing, no refunds will be issued. We dedicate time, resources, and partnerships to deliver your campaign, and once initiated, those costs cannot be reversed or recovered.
▸2. Eligibility for Refunds
Refunds may only be considered in the following limited situations:
- Duplicate or Accidental Payments: If you are charged twice for the same transaction, we will promptly issue a refund for the duplicate payment.
- Service Not Delivered: If we are unable to deliver your agreed service due to reasons solely attributable to us, a full or partial refund may be issued.
- Technical Error: If a technical issue prevents your order from being processed, and no work has started, you may request a full refund.
Refund requests must be made in writing via email within 7 days of the original payment date. After this period, all payments are considered final.
▸3. Non-Refundable Services
Refunds will not be provided for:
- Completed services or campaigns that have been partially or fully delivered
- Articles or PR placements that have already been published or submitted for publication
- Missed deadlines due to client delay
- Custom service packages, digital assets, or design work once creation has begun
- Situations beyond our control, including editorial discretion by third-party publishers or partner site issues
▸4. Cancellations
If you wish to cancel a service before work has begun, contact us immediately at sam@digitalnetworkingagency.com or call +1 (307) 284-1045. Cancellations requested before any work starts may be eligible for a partial refund (typically less a 20–30% administrative fee). Once our team begins work, no refund will be granted.
▸5. Delivery of Services
Our services include (but are not limited to) PR campaigns, article writing, press release distribution, SEO optimization, and digital placements. Delivery timelines vary by publication and campaign scope. We make every effort to deliver on agreed timelines, but delays caused by third-party publishers or editorial processes are not grounds for a refund.
▸6. Chargebacks
Filing a chargeback or payment dispute without first contacting us will result in immediate termination of any ongoing services. We encourage clients to reach out directly to resolve any issue amicably — we are always here to help.
▸7. Contact Us
▸8. Policy Updates
We may revise this Refund Policy from time to time. Updates will be posted on this page with a new “Effective Date.” We encourage you to review this page periodically to stay informed of our policies.
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